Shipping policy
We currently ship across India.
Order Processing
- Orders are usually processed within 24–48 hours of confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once your order is shipped, you’ll receive a tracking link via email /SMS/WhatsApp
Estimated Delivery Timelines
- Metro cities: 2–5 working days
- Other locations: 4–8 working days
Delivery timelines may vary depending on your location, courier availability, weather conditions, or other unforeseen delays.
Shipping Charges
- Shipping charges, if applicable, will be shown at checkout before payment.
- Free shipping may be offered during select campaigns or on eligible orders.
- All shipping charges are non-refundable.
Order Tracking
Once your order is dispatched, you’ll receive tracking details to monitor your shipment in real time.
If you face any issues with tracking or delivery, feel free to reach out to our support team.
Delivery Guidelines
- Please ensure your shipping address and contact details are entered correctly at checkout.
- We are not responsible for delays or failed deliveries caused by incorrect address or contact information.
- In case of failed delivery attempts, our courier partner may contact you directly.
Delays & Exceptions
While we do our best to deliver within the estimated timeline, delays may occasionally happen due to:
- High order volumes
- Weather or operational disruptions
- Remote or restricted delivery locations
We appreciate your patience in such cases.
Damaged or Incorrect Orders
If you receive a damaged, tampered, or incorrect product:
- Please contact us within 24 hours of delivery
- Share clear photos of the package and product
- Our team will review the issue and assist you further
Need Help?
For any shipping or delivery-related queries, contact us at: support@briks.life